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Resume
Susan McGraw

"The Trends for Women 
in Business"

NASA Research Center

 

Areas of Specialization

  • Designing and delivering presentations and training programs.
  • Consulting to individuals, businesses, and organizations.

Professional Experience

Owner, Women of Vision & Future Visions 
Los Angeles and Cambria, CA     1986 to Present

Design and deliver speeches, seminars, and consulting services to enhance the success of individuals, organizations, and businesses as they transition into the 21st century.  Key client projects have included:

Speaking and Training:

  • Keynote Speeches:  Designed and delivered over 100 programs to women's organizations, professional associations, conferences, community groups, and individuals nationwide.  Topics included:  The Trends for Women in Business, Can I Really Do What I Love and Make a Living at It? Effective Job Search Strategies, Creating the Vision: An Entrepreneurial Program for Women, and Cultivating Internal Career Opportunities.
  • NASA:  Developed and presented speeches and seminars for female employees to enhance internal career opportunities.
  • National Seminars Group:  Served as a professional speaker conducting one-day seminars around the country for audiences with 50 to 200 participants per day (over 20,000 individuals trained). Generated $4 million in revenue and sold $400,000 in educational training resources.  Topics included:  Managing Anger and Conflict for Women, Handling Negativity in the Workplace, Understanding and Using the Internet, Conducting Online Research, Online Marketing Strategies for Executives, and Creating Multimedia Presentations with PowerPoint.
  • California Polytechnic State University, San Luis Obispo and California State University, San Bernardino:  Created  and facilitated programs for management and supervisory staff on change management, career planning, and cultivating a motivating environment.
  • Cuesta College, Institute for Professional Development:  Designed curriculum and delivered training for employees of the college and businesses in the community to enhance team building, organizational development, and change management.
  • Hill Enterprise, Inc.:  Facilitated 3-day training programs for employees of Microsoft Corporation to enhance the consulting and influencing skills of technical consultants.  Delivered training in Puerto Rico, Mexico, Canada, and numerous U.S. locations.
  • California Association for Non-Profits, South Dakota Association of Healthcare Administrators, California State University at Northridge, and Xerox Credit Union:  Presented courses to adult education students, employees, and association members to enhance communication skills, facilitate career planning, and effectively utilize the internet and technology to enhance professional and organizational success.
  • California Specialized Training Institute and Hewlett Packard:  Designed and delivered seminars to trainers and sales executives to enhance their ability to utilize multimedia presentation technology.

Consulting:

  • Career Transitions: Owned and operated a career consulting private practice for women providing custom-designed individual and group programs for over 500 clients.  Facilitated career transitions and entrepreneurial business development including envisioning the "ideal future", creating short and long-range transition plans, developing business plans, and designing cost effective promotional materials.
  • Lee Hecht Harrison:  Opened and operated outplacement and in-placement career centers for 500 employees of PG&E.  Designed and directed client services to support internal career planning, reemployment, or entre- preneurial development with an emphasis on skill and interest assessment, resume writing, business card design, job search strategies, interviewing/negotiating skills, and business plan development.  
  • Drake, Beam, Morin (DBM) & Right Management Consultants:  Provided outplacement career planning services to over 1,000 individuals and conducted 1, 2, and 3-day small group seminars.
  • Cuesta College, Small Business Development Center:  Provided consulting services to support small business development in San Luis Obispo County.  Advised clients on business plan development, strategic planning, and entrepreneurial development.  
  • San Luis Obispo County:  Conducted strategic planning retreats for the County Board of Supervisors and several county departments.  Facilitated the enhancement of departmental goals and performance measures.  Coached management teams to support organizational trans- formation and change change.   
  • L.A. Gear: Designed a $1.5 million sales force automation program to automate manual systems, enhance corporate communications, and reduce operating costs. Created training programs for to increase employee productivity. 

Director of Operations, A Touch of Care
W. L.A., CA      1985 to 1986
Directed the business operations of an adult residential psychiatric treatment program including recruiting, training, and managing 50 employees in Client Services, Accounting, Human Resources, and Office Services.

Regional Claims Mgr. /Mgr. of Claims Admin., Home Life Insurance Company, L.A., CA/N.Y., NY     1980 to 1985
Directed the operations of a health insurance regional claims office including recruiting, training, and directing a staff of 40 employees servicing 450 group policyholders with health claims totaling $30 million/year.  Managed a Claims Administration Department with 12 employees responsible for statistical analysis, budget forecasting ($4.5 million/year), and life claims administration ($15 million/year).

Conference Coordinator, IPAVS 
N.Y., NY     1978 to 1980
Organized an international family planning conference held in Seoul, Korea.

Education & Professional Development

B.S., Education, University of Michigan, Ann Arbor, MI
Teaching Credentials:  Special Education K-12, Elem. Education

Memberships

National Speakers Association, National Association of Women Business Owners, Women in Management, Business & Professional Women

 

  


 
Susan McGraw  *  734-330-4772 Susan@WomenofVision.com
All rights reserved
© Susan McGraw, 2000